Sunday 6 November 2011

HP debuts mobile point-of-sale tablet for retailers

 “Providing customers with memorable, differentiated shopping experiences is a key to building loyalty and driving repeat purchases,” said Ray Carlin, general manager and VP, Retail Solutions, HP. “The HP Slate mobile POS solution achieves these goals by increasing the efficiency of the checkout process, engaging customers and offering better, more personalized services.”

“An advantage of a Windows-based tablet, such as the HP Slate 2, is that it could provide a smoother integration with retailers’ existing software infrastructure and applications, thus lowering their cost of adoption,” Buzek said.

The HP Retail Mobile Point-of-Sale Case will be available in early December in the United States and Canada.

Source: Retailing Today

Friday 4 November 2011

How can I plan for point of sale problems? | Retail Surgery | Retail Week

I need to better plan for possible problems with our points of sale. What can I do to safeguard against it being down? AReliable EPoS systems are critical to maintaining customer satisfaction, and systems down mean lost sales and customers. Businesses are often wary of signing long-term EPoS agreements as they feel it will limit the opportunities for introducing new systems and functions.

One option is to work with a maintenance partner that can not only look after the existing EPoS infrastructure, but also advise on new technology, plan and implement future roll-outs and maintain mixed product estates, particularly in the current climate where retailers to need to control costs.

Source: RetailWeek

Wednesday 2 November 2011

Restaurant owners want anti-fraud rules to include all retailers

MONTREAL - Instead of singling out only restaurant owners, Revenue Quebec should apply its anti-fraud rules to all retail businesses, says the spokesperson for an organization representing Quebec restaurant operators.

These “black box” sales-recording modules (SRMs) are connected to a compatible cash register or computerized point-of-sale system and printer. The new SRM receipts include a bar code that can be scanned by a Revenue Quebec inspector.

But François Meunier, vice-president of public affairs for the Association des restaurateurs du Québec, said it’s not fair that other retail businesses – such as bars, hair salons and garages – are exempt from the regulations.

Sweden has taken a broader approach than Quebec.

Since July 1, 2010, the country has required almost all retail businesses to purchase a government-certified “control unit” that is either embedded in or added on to an electronic cash register.

Quebec has set up an $82-million taxpayer-funded subsidy program to offset some of the cost of the new equipment for restaurant owners.

An estimated one-third of Quebec restaurant owners have yet to comply with the rules.

Read more: Montreal Gazette

First Data Selects VeriFone for Caribbean POS Product Offering

VeriFone Vx Solutions Selected as Exclusive Class A POS Systems provider by First Data

SAN JOSE, Calif.--(BUSINESS WIRE)-- VeriFone Systems, Inc. (NYSE: PAY), today announced it has been selected by First Data Corporation as the exclusive provider of Class A Point-of-Sale (POS) payment acceptance systems in the Caribbean region.

First Data is partnering with VeriFone to develop applications for VeriFone’s Vx Solutions and VX Evolution countertop, wireless and PIN entry systems. First Data intends to expand its product offering to include the most advanced payment system hardware and software technology throughout the region with a strong focus on security and authentication for Caribbean businesses.

Source: FierceFinance

New Merchant Terminals to Accept Contactless and Chip-and-PIN Payments

The global point of sale payment terminal market is enjoying a tech boom, as manufacturers peering just over the horizon see rampant demand for in-store devices that can accommodate both contactless payments and card transactions authenticated by chip and PIN security protocols.

Two major manufacturers with a presence in the U.S., VeriFone and Ingenico, have broadened their respective terminal capabilities to allow merchants to quickly add, via software download, near-field communications (NFC) acceptance as contactless payments expand. [NFC refers to short-range wireless connectivity that enables two devices, such as a mobile phone and a payments terminal, to communicate data that can help execute a transaction. ISO 18092 standardizes protocols for two-way communication via NFC, in which payment information can flow from a consumer's phone to the retailer, while information flows from the retailer to the phone.]

Source: American Banker