I need to better plan for possible problems with our points of sale. What can I do to safeguard against it being down? AReliable EPoS systems are critical to maintaining customer satisfaction, and systems down mean lost sales and customers. Businesses are often wary of signing long-term EPoS agreements as they feel it will limit the opportunities for introducing new systems and functions.
One option is to work with a maintenance partner that can not only look after the existing EPoS infrastructure, but also advise on new technology, plan and implement future roll-outs and maintain mixed product estates, particularly in the current climate where retailers to need to control costs.
Source: RetailWeek
