PMQ Pizza Magazine| News Room
03/15/2012 -
"Through a new partnership with eThor, pizza and delivery point of sale developer SpeedLine will give its POS users access to a web and social marketing dashboard, reported Pizza Marketplace. The eThor dashboard makes it easy for restaurants and retailers to extend their marketing to all online channels directly through SpeedLine's POS. The new marketing solution tightly integrates with eThor online ordering, or can complement a web ordering solution from another vendor."
'"This collaboration marks a leap forward in the world of online to offline commerce, and our combined solution is the first of its kind in the marketplace,' said eThor CEO Gary Ziegler. 'Our partnership will give SpeedLine POS users the tools harness the enormous and ever-growing mobile commerce industry.' With eThor's campaign intelligence tools, SpeedLine POS users will be able to manage their entire online marketing efforts from one dashboard. From social media to e-mail to online ordering, eThor's platform provides a one-stop shop for online marketing. All of eThor's tools will be fully integrated with the SpeedLine POS system and available to every SpeedLine customer."'
'"Restaurant operators get bombarded with calls all the time from vendors offering to manage their Facebook or text marketing,' said Jennifer Wiebe, SpeedLine's marketing manager. "With this new solution, our users can easily manage all their online marketing themselves, at a fraction of the cost." With Speedline's POS technology and eThor's campaign management and intelligence tools, restaurant operators can manage all their social media, e-mail, text and blog marketing — along with web, mobile and Facebook ordering if they choose — for a single restaurant location or a chain. Restaurant operators can schedule e-mail, text and social marketing in advance, or push out a click-to-order menu special to customers to drive same-day lunch traffic."
Source: Pizza Magazine
Thursday 15 March 2012
Bematech And QuikServe Join Together To Provide A Quick Service Restaurant Solution
Share Bematech And QuikServe Join Together To Provide A Quick Service Restaurant Solution
Bematech, a leading manufacturer of Kitchen Display Systems (KDS) and Point of Sale (POS) systems, has partnered with QuikServe, a hospitality software developer to provide the Quick Service Restaurant (QSR) industry with a full-featured POS and KDS solution to streamline front house and back kitchen operations. The partners have broken down the cost barrier and simplified the process of implementing a state-of-the-art QSR total solution.
QuikServe POS/KDS Software delivers a high performance QSR system in an all-in-one package. Its features and capabilities will make running a business exponentially more efficient. The software is straight forward and easy for an operator to adapt to. The package will improve communication among the restaurant workers, automate daily management activities, and help conserve both environmental and valuable restaurant resources. Through the added feature of Help Desk, exceptional customer service is provided with this ultimate management tool that is guaranteed to benefit the overall business. Exceptional customer service adds an additional benefit to the QuikServe/Bematech experience through professional installation, onsite training and 24/7 customer support. QuikServe offers a wide range of accessories to enhance the POS solution, including QuikOrder, QuikSchedule and QuikBuilder.
Source: Business Solutions
March 12, 2012
Solution Streamlines Complete QSR Operation Bematech, a leading manufacturer of Kitchen Display Systems (KDS) and Point of Sale (POS) systems, has partnered with QuikServe, a hospitality software developer to provide the Quick Service Restaurant (QSR) industry with a full-featured POS and KDS solution to streamline front house and back kitchen operations. The partners have broken down the cost barrier and simplified the process of implementing a state-of-the-art QSR total solution.
QuikServe POS/KDS Software delivers a high performance QSR system in an all-in-one package. Its features and capabilities will make running a business exponentially more efficient. The software is straight forward and easy for an operator to adapt to. The package will improve communication among the restaurant workers, automate daily management activities, and help conserve both environmental and valuable restaurant resources. Through the added feature of Help Desk, exceptional customer service is provided with this ultimate management tool that is guaranteed to benefit the overall business. Exceptional customer service adds an additional benefit to the QuikServe/Bematech experience through professional installation, onsite training and 24/7 customer support. QuikServe offers a wide range of accessories to enhance the POS solution, including QuikOrder, QuikSchedule and QuikBuilder.
Source: Business Solutions
Thursday 8 March 2012
The most advanced ticketing and POS commerce solution available for resorts, parks and attractions (RTP|ONE)
Source: RTP
New Electronic Ticketing System, eStore and POS goes live at Victoria’s alpine resorts
Thursday, 8 March 2012
| Falls Creek Ski Lifts and Hotham Skiing Company are rolling out a new electronic point of sale and ticketing system in 2012. Used widely at resorts around the world, the RTP (Resort Technology Partners) system will create streamlined pre-purchase of lift tickets and lessons, pre-organisation of equipment hire plus the ability to register the kids into the snowsports school programs prior to arrival at the resorts. Guests who utilise this new system will move more quickly onto the slopes, spending more time skiing and boarding. The roll out has now begun with the introduction of the new eStore, creating hassle free benefits for online organisation of a guest’s snow holiday. Currently you can buy your season pass or Snow Rewards membership on the eStore. In coming weeks, the eStore sale offering will also include lift tickets, lessons and equipment hire. Guests can register online for rental equipment, completing a detailed form allowing easier and smoother collection of their equipment. Guests can also manage their skier or rider profiles for future equipment hire or snowsports lessons needs including group and private lessons. “The benefits of the new system provide guests the opportunity to reduce the time they need to be at the ticket counters and in the equipment rental stores” says Nick Noble Marketing Manager Falls Creek Ski Lifts, “It’s important to provide systems that create more time on the slopes for our guests”. “The installation of this new system will streamline the way we interact with our guests providing them the ability to organise parts of their holiday prior to arriving,” says Gina Woodward Hotham Sales & Marketing Manager, “We all value our time and the ability to maximise time on the slopes is paramount.“ This powerful new system across two of Victoria’s alpine resorts has enormous benefits and further benefits will be rolled out over the coming seasons. Winter operations for skiing and snowboarding in 2012 will start on Saturday 9 June. Source: eTravelBlackBoard |
Can your iPad become a cash register?
(Very good read for those of your considering moving in this direction -P2)
When I was running an IT support business, cash registers were one of the banes of our life.
Retail point of sale (POS) systems are almost always arcane, clunky and difficult to maintain. At PC Rescue we always dreaded a call from a shop, pub or hairdresser having problems with their registers.
Frequently this was by design; the POS system supplier would try to lock their business customers into expensive support contracts.
By making it difficult for anybody without intimate knowledge of the product to actually do anything with it, the retailer was stuck having to hire overpriced customer support.
To make things worse, many of the POS systems ran on outdated hardware that offered the suppliers another opportunity to hit customers (victims?) with high support costs.
Since the iPad was released, I've been waiting for an application using cloud services for a back-end that challenges the existing point of sale systems. Today, US online payment system Square has announced their Square Register app.
While only available in the US, Square has been setting the pace for physical payment systems like taxi fares and coffee shops using online technologies, so it's hardly surprising they are leading this push.
The iPad as a cash register is a logical step for the device and, tied in with a robust point of sales platform behind a simple to use app, it will probably make a huge dent in the point of sale market.
It may be the Square service won't be the point of sale leader – Square is more a payments service than retail platform – which means this field is way open for some savvy operators.
One of the concerns with the Square service, and any iPad based application, is the spectre of vendor lock-in. Being fixed on the iOS platform means there is a risk of being held hostage to Apple's business plans; also being locked into Square's payment systems may not be the best choice for many merchants.
The payments and point of sale industry is another that's being radically changed by mobile devices coupled with cloud computing. It's not a time for incumbents to rest on their laurels.
For businesses in retail, this will be an opportunity to demand a better deal from POS suppliers and banks.
Paul travelled to the Kickstart forum courtesy of Media Connect.
Source: SmartCompany.com.au
When I was running an IT support business, cash registers were one of the banes of our life.
Retail point of sale (POS) systems are almost always arcane, clunky and difficult to maintain. At PC Rescue we always dreaded a call from a shop, pub or hairdresser having problems with their registers.
Frequently this was by design; the POS system supplier would try to lock their business customers into expensive support contracts.
By making it difficult for anybody without intimate knowledge of the product to actually do anything with it, the retailer was stuck having to hire overpriced customer support.
To make things worse, many of the POS systems ran on outdated hardware that offered the suppliers another opportunity to hit customers (victims?) with high support costs.
Since the iPad was released, I've been waiting for an application using cloud services for a back-end that challenges the existing point of sale systems. Today, US online payment system Square has announced their Square Register app.
While only available in the US, Square has been setting the pace for physical payment systems like taxi fares and coffee shops using online technologies, so it's hardly surprising they are leading this push.
The iPad as a cash register is a logical step for the device and, tied in with a robust point of sales platform behind a simple to use app, it will probably make a huge dent in the point of sale market.
It may be the Square service won't be the point of sale leader – Square is more a payments service than retail platform – which means this field is way open for some savvy operators.
One of the concerns with the Square service, and any iPad based application, is the spectre of vendor lock-in. Being fixed on the iOS platform means there is a risk of being held hostage to Apple's business plans; also being locked into Square's payment systems may not be the best choice for many merchants.
The payments and point of sale industry is another that's being radically changed by mobile devices coupled with cloud computing. It's not a time for incumbents to rest on their laurels.
For businesses in retail, this will be an opportunity to demand a better deal from POS suppliers and banks.
Paul travelled to the Kickstart forum courtesy of Media Connect.
Source: SmartCompany.com.au
Tuesday 6 March 2012
HP brings it to the Sales Floor
The HP Slate 2 (RRP from $899), complete with the new wraparound POS case (price TBA).
Hewlett-Packard has announced the arrival of a new point-of-sale (POS) system for retailers, designed to create a more dynamic sales environment on the shopfloor.
As part of a suite of new products that were released today (including barcode scanners and video wall displays), HP launched the HP Retail Mobile POS Solution, which is designed to work with the HP Slate 2 tablet.
Building on the functionality and portability of the traditional tablet, the HP Retail Mobile POS case is a solid wraparound casing that adds a barcode reader and magnetic strip reader (for swiping credit cards or loyal cards) to the Slate 2.
The casing effectively turns the tablet into a mobile checkout, allowing staff to process sales anywhere on the sales floor by scanning a product’s barcode and then finalising the sale with a credit card payment.
Source: Current (Australia)
Desjardins and Maitre'D launch a new line of wireless payment solutions for restaurants
MONTREAL, March 1, 2012 /CNW Telbec/ - Payment at the table in restaurants has never been so quick and efficient thanks to the new line of payment solutions that Desjardins Group (www.desjardins.com) will be releasing at the end of April 2012 with management and point-of-sale software publisher Posera (Maitre'D).
Since 2010, Desjardins has set itself apart with its Flex line of payment solutions, which allows restaurants and retailers to combine their electronic cash registers with their payment terminals. The line's range of terminals for at-the-counter and wireless payment, at the table or on deliveries, benefits both merchants and their customers.
Once again, Desjardins has broken new ground and demonstrated its capacity for developing products to meet its clients' needs. "At a time when merchants must offer consumers multiple quick and secure payment options, Desjardins sets itself apart with affordable solutions that are easy to integrate into points of sale," said Patrice Dagenais, Vice-President, Payment Services and Business Partnerships at Desjardins Card Services.
On the strength of its experience in the restaurant industry, Posera has teamed up with Desjardins to offer restaurateurs a complete solution that integrates all methods of electronic payment into its Maitre'D management software. "By working with Desjardins, Posera is innovating and reinforcing its position as a leader in technology for the restaurant industry. This new solution will cover multiple needs within one establishment and accept payments at the counter and at the table," added Michel Côté, President of Posera.
Source: CNW Press Release
Source: CNW Press Release
Harbortouch Enhances its Free POS System Program
Harbortouch has added two enhancements to its free POS system program. The first is the introduction of a 30 day free trial program. This allows merchants to test out the Harbortouch POS system for up to 30 days and return it with no penalty if they are unhappy with it for any reason. This program is only available for merchants utilizing Harbortouch Hospitality software.
The second is that merchants will now own their free POS equipment once the initial five year service agreement is complete. Previously, the equipment was owned by Harbortouch and needed to be returned if the merchant canceled their account. This new policy is retroactive for all existing free POS merchants.
Source: Hospitality Technology
POS Saves Restaurant from Tax Man
General manager Duane Owens explains: “When you have both bar and restaurant customer clientele, there are some tricky tax issues. I knew that a POS that handled sales tax well would save us several thousand dollars a year.” The Smokehouse needed a POS that would recognize when food items were added to a bar order and automatically recalculate taxes accordingly.
In addition, Owens wanted a POS with user-friendly customer loyalty and electronic gift card programs, plus the flexibility to configure menu and bar items to specifications. “We were issuing gift certificates manually in a very tedious process,” Owens explains. “Money was falling through the cracks.”
For assistance in the selection, Owens turned to his local division of US Foods (www.usfoods.com), which opened up an unexpected bonus: The Smokehouse would be eligible for a generous discount on the purchase through the US Foods Resource Advantage program.
Frequent Diner Program Keeps Customers Loyal
Owens is making use of a variety of diverse functions on the new POS. “I ran an employee contest with some great prizes, including dinner here at The Smokehouse for the team of servers that signed up the most customers for our new frequent diner program. We had 900 people sign up in the first two months,” says Owens.
The flexibility of the customer loyalty module allowed Pontiac to design a program whereby customers need not carry loyalty cards; instead, the system uses the customer’s phone number to track purchases and generate coupons. “Our frequent diner program helps us reward customer loyalty and keep our tables filled.”
With the built-in promotion and coupon capabilities, The Smokehouse is able to deliver tailored promotions to loyalty club members. Owens has discovered that customers respond best to special offers issued through Facebook and he can use Restaurant Manager‘s database to build targeted lists of Facebook users that he wants to reach.
Source: Hospitality Industry
In addition, Owens wanted a POS with user-friendly customer loyalty and electronic gift card programs, plus the flexibility to configure menu and bar items to specifications. “We were issuing gift certificates manually in a very tedious process,” Owens explains. “Money was falling through the cracks.”
For assistance in the selection, Owens turned to his local division of US Foods (www.usfoods.com), which opened up an unexpected bonus: The Smokehouse would be eligible for a generous discount on the purchase through the US Foods Resource Advantage program.
Frequent Diner Program Keeps Customers Loyal
Owens is making use of a variety of diverse functions on the new POS. “I ran an employee contest with some great prizes, including dinner here at The Smokehouse for the team of servers that signed up the most customers for our new frequent diner program. We had 900 people sign up in the first two months,” says Owens.
The flexibility of the customer loyalty module allowed Pontiac to design a program whereby customers need not carry loyalty cards; instead, the system uses the customer’s phone number to track purchases and generate coupons. “Our frequent diner program helps us reward customer loyalty and keep our tables filled.”
With the built-in promotion and coupon capabilities, The Smokehouse is able to deliver tailored promotions to loyalty club members. Owens has discovered that customers respond best to special offers issued through Facebook and he can use Restaurant Manager‘s database to build targeted lists of Facebook users that he wants to reach.
Source: Hospitality Industry
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