New Electronic Ticketing System, eStore and POS goes live at Victoria’s alpine resorts

Thursday, 8 March 2012
 

Falls Creek Ski Lifts and Hotham Skiing Company are rolling out a new electronic point of sale and ticketing system in 2012. Used widely at resorts around the world, the RTP (Resort Technology Partners) system will create streamlined pre-purchase of lift tickets and lessons, pre-organisation of equipment hire plus the ability to register the kids into the snowsports school programs prior to arrival at the resorts. Guests who utilise this new system will move more quickly onto the slopes, spending more time skiing and boarding. The roll out has now begun with the introduction of the new eStore, creating hassle free benefits for online organisation of a guest’s snow holiday. Currently you can buy your season pass or Snow Rewards membership on the eStore.   In coming weeks, the eStore sale offering will also include lift tickets, lessons and equipment hire. Guests can register online for rental equipment, completing a detailed form allowing easier and smoother collection of their equipment. Guests can also manage their skier or rider profiles for future equipment hire or snowsports lessons needs including group and private lessons. “The benefits of the new system provide guests the opportunity to reduce the time they need to be at the ticket counters and in the equipment rental stores” says Nick Noble Marketing Manager Falls Creek Ski Lifts, “It’s important to provide systems that create more time on the slopes for our guests”. “The installation of this new system will streamline the way we interact with our guests providing them the ability to organise parts of their holiday prior to arriving,” says Gina Woodward Hotham Sales & Marketing Manager, “We all value our time and the ability to maximise time on the slopes is paramount.“ This powerful new system across two of Victoria’s alpine resorts has enormous benefits and further benefits will be rolled out over the coming seasons.  Winter operations for skiing and snowboarding in 2012 will start on Saturday 9 June. Source: eTravelBlackBoard