| Falls Creek Ski Lifts and Hotham Skiing Company are rolling out a new electronic point of sale and ticketing system in 2012. Used widely at resorts around the world, the RTP (Resort Technology Partners) system will create streamlined pre-purchase of lift tickets and lessons, pre-organisation of equipment hire plus the ability to register the kids into the snowsports school programs prior to arrival at the resorts. Guests who utilise this new system will move more quickly onto the slopes, spending more time skiing and boarding. The roll out has now begun with the introduction of the new eStore, creating hassle free benefits for online organisation of a guest’s snow holiday. Currently you can buy your season pass or Snow Rewards membership on the eStore. In coming weeks, the eStore sale offering will also include lift tickets, lessons and equipment hire. Guests can register online for rental equipment, completing a detailed form allowing easier and smoother collection of their equipment. Guests can also manage their skier or rider profiles for future equipment hire or snowsports lessons needs including group and private lessons. “The benefits of the new system provide guests the opportunity to reduce the time they need to be at the ticket counters and in the equipment rental stores” says Nick Noble Marketing Manager Falls Creek Ski Lifts, “It’s important to provide systems that create more time on the slopes for our guests”. “The installation of this new system will streamline the way we interact with our guests providing them the ability to organise parts of their holiday prior to arriving,” says Gina Woodward Hotham Sales & Marketing Manager, “We all value our time and the ability to maximise time on the slopes is paramount.“ This powerful new system across two of Victoria’s alpine resorts has enormous benefits and further benefits will be rolled out over the coming seasons. Winter operations for skiing and snowboarding in 2012 will start on Saturday 9 June. Source: eTravelBlackBoard |
Showing posts with label Australia. Show all posts
Showing posts with label Australia. Show all posts
Thursday, 8 March 2012
New Electronic Ticketing System, eStore and POS goes live at Victoria’s alpine resorts
Thursday, 8 March 2012
Can your iPad become a cash register?
(Very good read for those of your considering moving in this direction -P2)
When I was running an IT support business, cash registers were one of the banes of our life.
Retail point of sale (POS) systems are almost always arcane, clunky and difficult to maintain. At PC Rescue we always dreaded a call from a shop, pub or hairdresser having problems with their registers.
Frequently this was by design; the POS system supplier would try to lock their business customers into expensive support contracts.
By making it difficult for anybody without intimate knowledge of the product to actually do anything with it, the retailer was stuck having to hire overpriced customer support.
To make things worse, many of the POS systems ran on outdated hardware that offered the suppliers another opportunity to hit customers (victims?) with high support costs.
Since the iPad was released, I've been waiting for an application using cloud services for a back-end that challenges the existing point of sale systems. Today, US online payment system Square has announced their Square Register app.
While only available in the US, Square has been setting the pace for physical payment systems like taxi fares and coffee shops using online technologies, so it's hardly surprising they are leading this push.
The iPad as a cash register is a logical step for the device and, tied in with a robust point of sales platform behind a simple to use app, it will probably make a huge dent in the point of sale market.
It may be the Square service won't be the point of sale leader – Square is more a payments service than retail platform – which means this field is way open for some savvy operators.
One of the concerns with the Square service, and any iPad based application, is the spectre of vendor lock-in. Being fixed on the iOS platform means there is a risk of being held hostage to Apple's business plans; also being locked into Square's payment systems may not be the best choice for many merchants.
The payments and point of sale industry is another that's being radically changed by mobile devices coupled with cloud computing. It's not a time for incumbents to rest on their laurels.
For businesses in retail, this will be an opportunity to demand a better deal from POS suppliers and banks.
Paul travelled to the Kickstart forum courtesy of Media Connect.
Source: SmartCompany.com.au
When I was running an IT support business, cash registers were one of the banes of our life.
Retail point of sale (POS) systems are almost always arcane, clunky and difficult to maintain. At PC Rescue we always dreaded a call from a shop, pub or hairdresser having problems with their registers.
Frequently this was by design; the POS system supplier would try to lock their business customers into expensive support contracts.
By making it difficult for anybody without intimate knowledge of the product to actually do anything with it, the retailer was stuck having to hire overpriced customer support.
To make things worse, many of the POS systems ran on outdated hardware that offered the suppliers another opportunity to hit customers (victims?) with high support costs.
Since the iPad was released, I've been waiting for an application using cloud services for a back-end that challenges the existing point of sale systems. Today, US online payment system Square has announced their Square Register app.
While only available in the US, Square has been setting the pace for physical payment systems like taxi fares and coffee shops using online technologies, so it's hardly surprising they are leading this push.
The iPad as a cash register is a logical step for the device and, tied in with a robust point of sales platform behind a simple to use app, it will probably make a huge dent in the point of sale market.
It may be the Square service won't be the point of sale leader – Square is more a payments service than retail platform – which means this field is way open for some savvy operators.
One of the concerns with the Square service, and any iPad based application, is the spectre of vendor lock-in. Being fixed on the iOS platform means there is a risk of being held hostage to Apple's business plans; also being locked into Square's payment systems may not be the best choice for many merchants.
The payments and point of sale industry is another that's being radically changed by mobile devices coupled with cloud computing. It's not a time for incumbents to rest on their laurels.
For businesses in retail, this will be an opportunity to demand a better deal from POS suppliers and banks.
Paul travelled to the Kickstart forum courtesy of Media Connect.
Source: SmartCompany.com.au
Tuesday, 6 March 2012
HP brings it to the Sales Floor
The HP Slate 2 (RRP from $899), complete with the new wraparound POS case (price TBA).
Hewlett-Packard has announced the arrival of a new point-of-sale (POS) system for retailers, designed to create a more dynamic sales environment on the shopfloor.
As part of a suite of new products that were released today (including barcode scanners and video wall displays), HP launched the HP Retail Mobile POS Solution, which is designed to work with the HP Slate 2 tablet.
Building on the functionality and portability of the traditional tablet, the HP Retail Mobile POS case is a solid wraparound casing that adds a barcode reader and magnetic strip reader (for swiping credit cards or loyal cards) to the Slate 2.
The casing effectively turns the tablet into a mobile checkout, allowing staff to process sales anywhere on the sales floor by scanning a product’s barcode and then finalising the sale with a credit card payment.
Source: Current (Australia)
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